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Everything you need to know to begin your journey.
Simply register for an account, complete your profile, and either submit a new claim or browse our knowledge centre to learn more before getting in touch.
We offer a free initial consultation so you can understand how we can help before committing. Contact us to arrange yours.
Our platform connects claimants with specialist forensic accountants and claims advisors. You sign up, submit your claim details, and we match you with the right expert for your situation.
We offer email, phone, and live chat support during business hours. Premium members also have access to a dedicated account manager.
Understand our pricing structure and payment options.
No. We provide a fully itemised quote upfront. Any changes in scope are discussed and agreed with you before additional charges are applied.
Yes, we can arrange staged payment plans for larger engagements. Speak to our team to discuss what works best for your situation.
Our fees vary depending on the complexity and value of your claim. We offer transparent, fixed-fee packages for most standard cases and will provide a full quote before any work begins.
Managing your account, profile, and preferences.
Business accounts support multiple users. Contact us to upgrade and we’ll set up team access for your organisation.
You can cancel at any time from your account settings. Your access continues until the end of your current billing period.
Log in and navigate to your profile page. From there you can update your name, email, password, and notification preferences.
Troubleshooting and technical support guidance.
Try resetting your password using the link on the login page. If the issue persists, contact our support team and we’ll resolve it promptly.
We support the latest versions of Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser up to date.
How we keep your data safe and our team qualified.
All our advisors are fully accredited professionals with relevant industry qualifications and years of specialist experience in insurance claims.
We are fully GDPR compliant and use industry-standard encryption for all data in transit and at rest. We never sell your personal data to third parties.
Making the most of our platform features.
Our knowledge centre includes training modules, quizzes, step-by-step guides, and FAQs — all designed to help you understand the claims process.
Yes. Your dashboard gives you real-time updates on your claim progress, document uploads, and direct messaging with your assigned advisor.
Can't find what you're looking for? Our support team is here to help.