Cookie Policy

Cookie Policy

Effective date: 18 April 2026
Last updated: 18 April 2026
Website: https://amclaimsclaimsspecialists.com
Entity: A&M Claims Specialists (“we”, “us”, “our”)

1. What this policy covers

This Cookie Policy explains how we use cookies and similar technologies (such as pixels, local storage, tags, and SDKs) when you use our website, and the choices available to you.

2. What cookies are

Cookies are small text files stored on your device by your browser. They help websites function, remember settings, improve performance, and support analytics and advertising.

3. Types of cookies we use

  1. Strictly Necessary Cookies
    Required for core site functions (for example, security, login sessions, load balancing, form submission, and consent preference storage).
  2. Functional/Preference Cookies
    Remember your settings (for example, language, region, or interface preferences).
  3. Analytics Cookies
    Help us understand website usage (for example, page views, navigation patterns, and performance metrics) so we can improve our services.
  4. Advertising and Social Media Cookies
    Used by us or third parties to measure campaign performance, personalise content, and deliver relevant ads across sites and platforms.

4. Why we use cookies

  • operate and secure the website,
  • remember your settings,
  • understand and improve website performance,
  • communicate with you more effectively, and
  • support marketing where permitted by law.

5. Consent and legal basis

  • In Australia, we handle personal information collected through cookies in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
  • Where required by applicable law (including UK/EEA rules), we request consent before setting non-essential cookies.
  • You can withdraw or change cookie choices at any time via our cookie settings tool.
  • Strictly necessary cookies do not require consent where legally exempt.

6. Third-party cookies

Some cookies are placed by third-party providers (for example analytics, advertising, video, social media, and embedded content partners). These providers may process data under their own privacy terms. We require vendors to meet applicable privacy and security obligations.

7. Cross-border disclosures

Your information may be processed outside your country (including outside Australia). Where required, we apply safeguards for international transfers and take reasonable steps to ensure overseas recipients handle personal information appropriately.

8. Direct marketing and opt-out

  • You can opt out in cookie settings.
  • You can use browser controls to block cookies.
  • Where applicable (for example California), you may use “Do Not Sell or Share” / privacy choice mechanisms and recognised opt-out preference signals.

9. Retention

  • Session cookies expire when you close your browser.
  • Persistent cookies remain for a defined period unless deleted earlier.

We retain cookie data only as long as reasonably necessary for the relevant purpose.

10. Your choices

  • use our cookie settings banner/tool,
  • change browser settings to block/delete cookies,
  • use private browsing modes, and
  • use recognised opt-out preference tools where available.

Blocking some cookies may affect site functionality.

11. Personal information and your rights

Where cookie data is personal information, your rights may include access, correction, deletion, objection/opt-out, and complaint rights under applicable law.

For Australia-related privacy requests or complaints, contact us first. You may also contact the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au.

12. Changes to this policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.